Our Warranty

Our 3-year warranty covers defects in workmanship, such as peeling or blistering, resulting directly from our painting process. It applies to all interior painting projects completed by This Old Brush Painting Company.

The warranty does not cover damage caused by structural issues, natural disasters, misuse, or factors beyond our control, such as water leaks, adverse weather conditions, or normal wear and tear.

To file a warranty claim, please contact us at 226-374-9156 or email info@thisoldbrush.ca. Provide your contact information, project details, and the date of completion. We’ll review your claim and respond promptly.

Claims are typically reviewed within 5 business days. Once reviewed, we will contact you to arrange for an inspection and determine the appropriate solution.

While proof of purchase is not required, providing project details, such as your completion date and the type of paint used, will help us resolve your claim efficiently.

Our 3-year warranty is transferable to a new homeowner if the property is sold during the warranty period. To transfer the warranty, please provide the new owner's contact information along with the details of the original project. This ensures the new owner can enjoy the same quality assurance and peace of mind that comes with our services.

Proper care is key to maintaining your paint’s durability. Avoid scrubbing painted surfaces too harshly and address any water leaks or other structural issues promptly.

f your claim does not fall under the warranty, we will provide guidance on how to address the issue and offer professional advice to help you maintain the integrity of your painted surfaces.